Privacy Policy

Overview

Clear Bra North Dallas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our facility, use our services, or interact with us through our website or other communications.

Explanation of Data Use and Sharing: We use your personal information to provide and improve our services, communicate with you, and comply with legal obligations. We may share your information with service providers as necessary to deliver our services. If you have any questions or wish to contact us, please email us at clearbranorthdallas@gmail.com or call (682) 207-4341.

By providing us with your personal information or using our services, you consent to the practices described in this Privacy Policy.

Contact Us

If you have questions or want to contact us about your personal information or this privacy policy, please email us at clearbranorthdallas@gmail.com or call (682) 207-4341.

Information We Collect

Personal Information You Provide

We may collect the following personal information when you:

• Contact us through our website's "Contact Us" form or similar features
• Call, email, or visit our facility
• Request quotes or information about our services
• Schedule appointments
• Receive our services
• Opt into our SMS messaging service

Information collected may include:

• Name
• Phone number (including mobile phone number for SMS services)
• Email address
• Mailing address
• Vehicle information (make, model, year, color, VIN if necessary)
• Service preferences and requirements
• Payment information (processed securely through third-party processors)

Information Automatically Collected

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website information

How We Use Your Information

We use your personal information for the following purposes:

Service-Related:

• Providing paint protection film installation and related services
• Scheduling and confirming appointments
• Communicating about your service needs
• Processing payments
• Providing customer support

Business Operations:

• Improving our services and customer experience
• Maintaining business records
• Complying with legal obligations
• Protecting our business interests and rights

Information Sharing and Disclosure

We do not sell your personal information to third parties.

We do not transfer your personal information to any external organizations under any circumstances, except as specifically described below or as required by law.

We may share your information in the following limited circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us with:

• Payment processing
• Website hosting and maintenance
• SMS messaging services
• Business analytics
• Other business operations

These providers are contractually required to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Protect our rights, property, or safety, or that of others
• Prevent fraud or other illegal activities
• Enforce our terms of service

Business Transfers

In the event of a merger, sale, or transfer of our business, your information may be transferred to the new owner, subject to the same privacy protections.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights

• Access: Request information about what personal data we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications

State-Specific Rights

Texas Residents: You have rights under the Texas Data Privacy and Security Act regarding your personal information.

California Residents: You have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used.

Other States: If you reside in a state with privacy laws (Virginia, Colorado, Connecticut, etc.), you may have additional rights under those laws.

Exercising Your Rights

To exercise any of these rights, contact us using the information provided below. We will respond to your request within 30 days (or as required by applicable law).

SMS/Text Messaging Communications

Clear Bra North Dallas / Accurate Detail and Tint, Inc. offers an SMS messaging service to provide you with appointment reminders, service updates, and important information about your vehicle protection services.

Contact Information: If you have any questions or concerns about this Privacy Policy, our SMS program, or our data practices, please contact us at clearbranorthdallas@gmail.com or call (682) 207-4341.

SMS Program Details

By opting into our SMS messaging service, you agree to the following:

Data Collection for SMS: When you sign up for SMS updates, we collect your name, email address, mobile phone number, and service/vehicle information (when relevant). Information may be collected through website contact forms, email communications, service agreements, phone conversations, or in-person at our locations when you schedule services or request information.

How Your Data Will Be Used and Shared: We use your mobile number and contact information solely for sending service-related text messages as described below. Your personal information, including your mobile phone number, will never be transferred to any external organizations. We do not share, sell, rent, or otherwise distribute your mobile number or personal data to third parties for their marketing purposes.

Data Usage and Message Types: We use your mobile number and information solely for sending the following types of service-related messages:

• Customer Care: Service-related communications, responses to your questions, and customer support
• Account Notification: Updates about your scheduled services, account information, or important changes
• Delivery Notification: Service completion notifications, vehicle ready alerts, and pickup reminders

Message Frequency: Message frequency will vary based on your appointments and service activity, but you may receive multiple messages per month.

Cost and Carrier Charges: MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Clear Bra North Dallas / Accurate Detail and Tint, Inc. does not charge for SMS services, but standard carrier rates apply.

Data Security: We protect your mobile number and associated data with secure storage measures to prevent unauthorized access. Your information is stored on secure servers and access is limited to authorized personnel only.

Data Retention: We retain your mobile number and SMS preferences for as long as you remain subscribed to our SMS service. Upon unsubscribing, we will remove your number from our active SMS list within 24 hours and retain it only as necessary for legal compliance and record-keeping purposes.

Non-Sharing Policy: We DO NOT sell, rent, or share your mobile number with third parties for their marketing purposes. Your number is used exclusively by Clear Bra North Dallas / Accurate Detail and Tint, Inc. for the service-related purposes described above.

How to Get Help or Opt-Out

For Help: Text HELP to (682) 207-4341 or email clearbranorthdallas@gmail.com for assistance. You will receive an automated response with our contact information and website.

To Opt-Out/Unsubscribe: You can opt out of SMS messages at any time by:

• Texting STOP or UNSUBSCRIBE to (682) 207-4341
• Emailing clearbranorthdallas@gmail.com with your opt-out request
• Calling us at (682) 207-4341

After unsubscribing, you will receive one final confirmation message, and your number will be removed from our SMS list within 24 hours.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Technical and Organizational Measures:

To prevent unauthorized access and sharing of user data, we have implemented the following security measures:

• Secure Data Storage: All personal information is stored on secure servers with restricted access
• Encryption: Sensitive data is encrypted both in transit (using SSL/TLS protocols) and at rest
• Access Controls: Strict role-based access controls limit data access to authorized personnel only on a need-to-know basis
• Employee Training: All employees receive regular training on data privacy, security protocols, and confidentiality requirements
• Physical Security: Our facilities and equipment are secured with controlled access systems
• Regular Security Assessments: We conduct periodic security audits and vulnerability assessments
• Data Backup: Regular encrypted backups are maintained with secure off-site storage
• Incident Response Plan: We maintain procedures for detecting, responding to, and reporting potential security breaches
• Third-Party Security: All service providers are vetted for security compliance and contractually bound to protect your data
• Network Security: Firewalls, intrusion detection systems, and secure network protocols protect our systems

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Generally, we retain customer information for up to 7 years after the last service date, unless a longer retention period is required by law.

Website Cookies and Tracking

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website usage
• Remember your preferences

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on our website and update the "Last Updated" date. For material changes, we may provide additional notice.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Clear Bra North Dallas
308 FM1830 Bldg 17, Suite E
Argyle, TX 76226
Phone: (682) 207-4341
Email: clearbranorthdallas@gmail.com

Response Time: We will respond to privacy-related inquiries within 5 business days.